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W. Andrew Kirkman

IT Professional
Carrollton, KY - Drew@DrewKirkman.com


I'm an experienced Systems and Network Administrator with focus on Windows Server 2012/2012 R2/2016 and Active Directory, Remote Desktop Services, Microsoft Exchange 2010, Hyper-V, System Center Configuration Manager, and IP telephony with the Asterisk PBX and Avaya IP Office. I'm also experienced in various *nix operating systems such as Linux, FreeBSD, Mac OS X and OpenSolaris/OpenIndiana. I've designed networks to cover geographically dispersed office locations and integrated networks and application data as a result of M&A.

Specialties: Windows Server 2012 and newer, System Center Configuration Manager, Windows PowerShell, Active Directory, Remote Desktop Services, Microsoft Exchange 2010, Hyper-V, Linux, OpenSolaris, IP telephony, VMware ESXi, IPv6 deployment, Mac OS X


Information Technology Specialist II

Henry County Public Schools - New Castle, Kentucky
October 2013—present CURRENT
  • School district: 2300 users, 20+ servers, 1200 workstations, 6 sites
  • Managed Active Directory objects for one domain in a forest of 174
  • Provided file and print services for all users using Windows Server 2012 R2 and Windows Server 2016 SMB
  • Built new Windows Hyper-V failover cluster with 2 VM hosts and 1 storage host using Microsoft iSCSI target on Windows Server 2012 R2 over 10GbE
  • Managed 20+ highly available Hyper-V virtual machines
  • Developed proficiency in Windows PowerShell
  • Deployed Microsoft's System Center Configuration Manager districtwide for OS deployment, software management, and configuration baseline enforcement
  • Backed up all important data using Microsoft's System Center Data Protection Manager (DPM)
  • Supported district's MS SQL 2012 server for use by finance department applications
  • Maintained and configured Extreme Networks networking equipment at all sites, including SecureStack C-Series switches and Enterasys SSA core
  • Implemented secure 802.1X wireless access for district-owned devices using ADCS and Windows NPS
  • Supported BYOD environment with network vendor's access control solution in tandem with Windows NPS RADIUS server
  • Implemented monitoring systems using The Dude and Cacti to receive and respond to outage alerts in a proactive manner
  • Worked with vendors to design, procure, install, and configure Avaya IP Office PBX telephone system to be used districtwide
  • Managed 700 Chrome OS devices using Google's G Suite for Education
  • Served on committee to plan and implement 1:1 technology initiative

Technology Consultant

Myriad CPA Group - Owensboro, Kentucky
June 2013
  • CPA firm: 50 users, 12 servers, 40 workstations, 3 sites
  • Designed and implemented Hyper-V failover cluster with 2 VM hosts and 1 storage host, all on Windows Server 2012
  • Assisted technology director with implementing twin Remote Desktop server VMs with round robin access via Remote Desktop Gateway
  • Implemented User Profile Disks for users on Remote Desktop servers
  • Migrated data on all servers to new storage appliance running FreeNAS
  • Implemented UniTrends backup solution for all servers with a local copy on premises and offsite replication target
  • Performed V2V operation of VMware guests to Hyper-V hosts
  • Installed and configured MS SQL Server 2012 for use by business applications

Help Desk Technician

Owensboro Public Schools - Owensboro, Kentucky
July 2012—September 2013
  • High school: 1200 users, 1300 workstations, 1 site
  • Responded to student and staff help desk tickets in a 1:1 environment
  • Mentored high school students seeking experience toward a potential IT career
  • Assisted faculty with troubleshooting Windows PCs, projectors, and other classroom tools
  • Escalated tickets to district technology department as needed
  • Assisted district technology staff in organization, rollout, and collection of student assets at year beginning and end
  • Applied OS images to Apple machines using DeployStudio
  • Assisted with setting up and operating audiovisual and stage equipment for performances, productions, assemblies, and gatherings

Technical Support Specialist

Myriad CPA Group - Owensboro, Kentucky
October 2009—July 2012
  • CPA firm: 45 users, 40 workstations, 9 servers, 3 sites
  • Managed Active Directory domain
  • Migrated firm from Windows Small Business Server 2003 to Windows Server 2008 R2
  • Installed, configured, and maintained on-premises Exchange 2010 server; migrated all user mailboxes from SBS 2003 Exchange server
  • Provided file and print services to all users with Windows Server 2008 SMB and Nexenta Core Platform (OpenSolaris kernel with Debian userland)
  • Configured secondary file server to use ZFS with a raidz3 pool and wrote script to automatically manage and send ZFS snapshots to offsite backup
  • Supported Remote Desktop server for all users on Windows Server 2008 (non-VDI)
  • Maintained and configured Linux-based HP thin clients at all user workstations
  • Managed Linux virtual servers on VMware ESXi 4.1
  • Hosted firm web site and intranet site on premises using CentOS and the LAMP stack
  • Installed and configured ESVA virtual appliance for filtering spam and virii from incoming mail
  • Supported business applications such as CCH ProSystem fx Tax, ProSystem fx Engagement, ProSystem fx Practice, Thomson Reuters Creative Solutions Accounting, and FileCabinet CS
  • Planned and executed integration of data contained within business applications as part of 2011 acquisition and merger of smaller firms
  • Designed multi-site network using MikroTik RouterOS infrastructure
  • Worked with vendors to install WAN connections and integrate telephone services
  • Designed and implemented unified IP telephone system for all firm offices using Asterisk and PBX In A Flash

Network Technician

Tri-State Datacom Inc. - Henderson, Kentucky
April 2009—October 2009
  • Technology service provider: 2 staff, ~150 clients
  • Installed, configured, and maintained wireless point-to-point links for SMB and local government agencies with MikroTik infrastructure
  • Managed VMware ESXi servers used in hosting mail services for clients
  • Part-time position concurrent with employment at The Computer Guys

Computer Technician

The Computer Guys LLC - Owensboro, Kentucky
March 2009—October 2009
  • Computer repair business: 3 staff, ~200 clients
  • Configured new PCs for individuals and businesses
  • Set up home and small business networks
  • Removed malware from home and small business PCs
  • Transitioned clients from web development and hosting firm to new billing and support environment (this business assumed all clients from previous position when the company closed)
  • Part-time position concurrent with employment at Tri-State Datacom

Lead Programmer/Server Administrator/Network Technician

Common Technologies LLC - Owensboro, Kentucky
May 2006—March 2009
  • Web development, hosting, and business technology services: 3 staff, ~25 clients
  • Managed CentOS LAMP and Windows 2003 WIMP web hosting servers using OS native methods (RDP and SSH)
  • Supported client-facing control panel software such as Plesk 8 and DirectAdmin
  • Wrote backend code and logic behind dynamic portions of customer web sites using PHP and MySQL
  • Examples of larger projects: lookup of wheel and tire products relevant to vehicle given year/make/model; complete automated solution for resellers and dealers of a custom cabinetry manufacturer to build and submit jobs for quote
  • Built site-to-site VPN networks for clients using Endian Firewall and later IPCop firewall distributions

Apple Certified Support Professional 10.7

Apple Inc. — July 2012

Microsoft Technology Associate: Networking Fundamentals

Microsoft Corp. — August 2015

Hurricane Electric Certified IPv6 Sage

Hurricane Electric — 2012

CompTIA A+

CompTIA Inc. — 2017-2020
Unless you're pretending to be me, I don't really care how much of this content or design you steal (even though I wrote all this sweet 100% totally valid HTML and CSS by hand). Do I really need legal text?
Contact: Drew@DrewKirkman.com